Last updated: January 2025. This policy applies to all players using the oktt platform in the Philippines. It explains what data we collect, why we collect it, and how we keep it safe.
We only gather the information we genuinely need to run a safe, smooth, and enjoyable platform for players across the Philippines.
When you register on oktt, we collect your full name, date of birth, email address, and mobile number to create and verify your account. This information is required by Philippine gaming regulations to confirm that you meet the minimum age requirement of 21 years. We may also ask for a government-issued ID during the verification process to protect both you and the platform from fraudulent activity. Your account details are stored securely and are never shared with third parties for marketing purposes. You can update your personal information at any time by contacting our support team, and we will process your request promptly.
We record details of all deposits, withdrawals, and gameplay activity on your account in order to process transactions accurately and maintain a complete audit trail. Transaction records include amounts in Philippine pesos, timestamps, payment method references, and game session identifiers. This data helps us detect unusual activity, prevent fraud, and comply with anti-money laundering obligations under Philippine law. We do not store full payment card numbers or sensitive banking credentials on our servers. All financial data is encrypted and accessible only to authorised personnel with a legitimate operational need.
When you access the platform, we automatically collect technical information such as your device type, operating system, browser version, IP address, and session duration. This data is used to optimise the platform experience across different devices, diagnose technical issues, and ensure the security of your session. We use this information in aggregate to understand how players in the Philippines interact with our games and features, which helps us improve the platform over time. We do not use device data to build individual advertising profiles or sell it to third-partyadvertisers. If you have concerns about the technical data we collect, you are welcome to contact our support team for a full explanation.
Philippine data privacy law gives you meaningful control over your personal information. Here is what you are entitled to and how to exercise those rights.
You have the right to request a copy of the personal data we hold about you at any time, and we will provide it within a reasonable timeframe in accordance with the Data Privacy Act of 2012. If any of your information is inaccurate or out of date, you may ask us to correct it and we will update our records promptly. Requests for data access or correction can be submitted through our support team, who are available around the clock to assist players across the Philippines. We may ask you to verify your identity before releasing or amending any personal data, purely as a security measure to protect your account. There is no fee for making a reasonable access or correction request, and we will never penalise you for exercising your legal rights.
If you close your account and no longer wish us to retain your personal data, you may submit a deletion request and we will erase your information from our active systems, subject to any legal retention obligations we are required to fulfil under Philippine law. Certain transaction records must be kept for a defined period to comply with anti-money laundering regulations, but these are held securely and are not used for any other purpose. You also have the right to receive your personal data in a structured, commonly used format so that you can transfer it to another service if you choose. We will process portability requests within 30 days and will confirm completion by email. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
oktt uses industry-standard TLS encryption for all data transmitted between your device and our servers, ensuring that your personal and financial information cannot be intercepted in transit. Our internal systems are protected by access controls that restrict data visibility to only those staff members who require it to perform their duties. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the National Privacy Commission within the timeframes required by Philippine law. We also maintain a dedicated data protection officer who oversees compliance with our privacy obligations and is available to address any concerns you may have.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations, and the revised version will always be published on this page with an updated effective date. We encourage you to review this policy periodically so that you remain informed about how your data is being handled. For significant changes that materially affect your rights, we will make reasonable efforts to notify registered players via email or an in-platform message. If you have any questions about this policy, how your data is used, or how to exercise your rights, please reach out to our support team at [email protected]. We are committed to responding to all privacy-related enquiries promptly and transparently, because your trust is the foundation of everything we do at oktt.
If you would like to know more about how oktt handles your personal data, or if you wish to exercise any of your rights under the Data Privacy Act of 2012, our support team is available 24 hours a day, seven days a week. You can also visit our FAQ page for quick answers to common questions from players across the Philippines.